Date: 2009-04-14 03:48 pm (UTC)
From: [identity profile] kuroshii.livejournal.com
they have apologized, see below.

http://blog.seattlepi.com/amazon/archives/166329.asp?source=mypi

as for treating it poorly "from the on start"...personally, i'm willing to cut them some slack because it took place over not just a weekend but a holiday weekend. code implemented midnight saturday and then propigated. ::shrug::
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